Grand Canyon University: Financial Aid CRAP.

Dear Arman,

I emailed yesterday, and I called, and the lady I spoke with told me that you were going to call me back. I didn't hear from you.

I wanted to let you know that a check for $706.54 arrived yesterday. While I am grateful, this is nowhere NEAR what I expected it to be. 

For starters, I am taking 3 classes for Summer term. 

Marketing Management: $1455.00

Management of Working Capital: $1455.00

Sales Tax: $6.23

Canyon Connect?: $75.00

Investments: $1455.00

Sales Tax: $6.23

Canyon Connect?: $75.00

Total for Summer: $4527.46

HOWEVER, that doesn't even include my military scholarship, OR the Post 9/11 GIbill payment that the school should have received on my behalf. The military scholarship should have reduced the cost of the classes from $1455.00 to...what? I'm not even sure how much the scholarship is. 

Nevertheless, according to the NSLDS, $6873.00 was disbursed for Summer term. So not even taking into consideration the scholarship or the GIBill, the cost of my attendance was only $4527.46. 

$6873.00 - $4527.46 = $2345.54. I only received a check for $706.54. Where is the remaining $1639.00????

I've been a student at this university for over 2 years now, and I have NEVER had this much trouble. I am trying to graduate in December, and I should not be having to jump through so many hoops to get my financial aid sorted out. I do not understand what the problem is. PLEASE process my scholarship. PLEASE disburse the rest of my loans, and PLEASE send my post 9/11 GIBill benefits ASAP. We are now finishing the 3rd week of the SECOND 8 week session of summer term. It's going to be really pathetic if my summer aid has not been fixed before I have to go through this mess again for Fall term. If I had the money available, I'd pay cash for Fall just to avoid going through this again.

Please help. If you haven't learned by now, I'm a VERY persistent individual and I am not going to give up on this until I get some answers. I promise I will leave you alone if SOMEONE would just answer my questions and quit giving me the run around.

Thank you.

Sincerely,

Amanda Hicks